I’ve read a quite a few leadership books and one quality indicator is my ‘Doh!’ test. The Doh test is entirely unscientific. It’s the moment when I read something and immediately realise how I could have done something differently for a better outcome.
Perhaps business execs should be “a bit more Haribo”
– swapping ego for childlike creativity
Providing an environment of psychological safety
for employees is a the priority for HR people at Google
Skillset 1 – Build safety
Pixar has regular “brain trust” meetings which demand
brutally candid feedback during the movie-making process
Skillset 2 – Share Vulnerability
J&J’s famous mantra makes decisions easier
– it clearly puts customer interests above those of other stakeholders
Skillset 3 – Establish Purpose
Greece’s shock win at the 2004 tournament was only slightly less surprising
than the (good) behaviour of English football fans
Faced with almost inevitable carnage and having bought millions worth of riot weaponry, the organisers enlisted the help of an unconventional riot expert from Liverpool called Clifford Stott.
Stott focused on creating a series of small cues aimed at telling a different ‘story’ to English fans about the role of the organisers and local police. The details of the ‘Hug-a-Thug’ approach are worth reading and the results were outstanding.
The Culture Code is an easy & enjoyable read. It can help us as business leaders to examine what our true team role should be and how we can create the environment in which others interact and cooperate for better performance.
At Brand Ambition we help marketing leaders create conditions for their teams to thrive and perform. If you have a organisation, team capability or culture challenge, get in touch for an informal chat.